S H I P P I N G    &   R E T U R N S

.Shipping Policy

Enjoy FREE delivery for orders over HKD$500  !

We offer free delivery for orders over HKD$500. For any order below HKD$500 ,we charge a delivery fee of HKD$100.

Estimated delivery time :2-5 working Days*.

*From Monday to Friday.  Sat. Sunday and Public Holidays are excluded.

For outlying islands or remote areas, we have other arrangements.

please refer to the list below for more details:

Outlying Islands
Drop Off Location
Delivery Time
東涌及馬灣 Tung Chung & Ma Wan
客戶地址 Customer address
每日派送 Daily Delivery
愉景灣 Discovery Bay
客戶地址 Customer address
逢星期二、四、六派送 Tuesday, Thursday, Saturday
大嶼山禁區 Lantau Island
南丫島 Lamma Island
榕樹灣碼頭 Yung Shue Wan Ferry Pier
逢星期一、五 Monday & Friday
寶蓮寺 Po Lin Monastery
纜車站 Tram Station
逢星期三派送 Wednesday
塘福 Tong Fuk
塘福巴士站 Tong Fuk Bus Station
逢星期三派送 Wednesday
大澳 / 昂坪 Tai O & Ngong Ping
大澳巴士站、大澳龍田邨垃圾房 Tai O Bus Station, Garbage room at Tai O Lung Tin Estate
逢星期三派送 Wednesday
長沙 Cheung Sha
上村:村口 下村:村口巴士站 Sheung Tsuen : Front Entrance. Ha Tsuen : Bus Station
逢星期三派送 Wednesday
貝澳 Pui O
貝澳學校停車站、老圍巴士站 Pui O School Car Park, Lo Wai Bus Station
逢星期三派送 Wednesday
梅窩 Mui Wo
梅窩碼頭,梅窩消防局 Mui Wo Pier, Mui Wo Fire Station
逢星期三派送 Wednesday
坪洲及長洲 Peng Chau & Cheung Chau
新幹線碼頭 Ferry Pier
逢星期一、五 Monday & Friday

Sodacoo takes no responsibility for lost shipments although we will do our best to track them down. Sodacoo cannot be held responsible for any delays in delivery. Delayed delivery will not give rise to any penalty nor indemnity and cannot be used as reason for cancelling the order.

"Pick up at Showroom" please pick up at Kwun Tong Showroom after receiving notification email. If items have not been pick up 3 months since email sent, order will be cancelled and will not refund. 

MON - FRI:  2pm - 7pm

SATURDAY:   ( Closed )

SUNDAY:   ( Closed )

 

All notices will be sent by email ONLY, please check your junk mailbox if you cannot receive the email.

​​.Return & Exchange Policy​

If you discover a fault with the item(s) you have received, please contact us straight away and our Customer Service Representatives will try to resolve the issue for you as soon as possible.

 

We only replace items if they are defective (not include defects caused by careless use by the buyer). We can issue a one-time product exchange if the item is returned to us within 7 days after purchasing. We would arrange for replacement of same product that customer ordered, with same quantity. To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Postage will not be refunded, if any. To complete your exchange, we require a receipt or proof of purchase. To exchange any items, please email us at info@sodacoo.com.

We accept AlipayHK, WeChat Pay and Payme consumption vouchers now !